Table of Contents
1.
Introduction and Identification
2.
Controller and Data Protection Officer
3.
Types of Data Collected
4.
Processing Purposes
5.
Legal Basis for Processing
6.
Data Sharing
7.
International Transfer
8.
Retention Period
9.
Data Subject Rights
10.
Security Measures
11.
Cookies and Technologies
12.
Policy Changes
13.
Contact and Ombudsman

1. Introduction and Identification

Primavera IT, registered under CNPJ 19.767.526/0001-20, headquartered at Rua Santa Catarina, N˚ 428, Sala 13, Água Verde, Curitiba – PR, CEP 80620-100, is a company specialized in software development, artificial intelligence and technology consulting.

This Privacy Policy establishes guidelines on how we process personal data collected through our digital channels, including:

Official website (primaverait.com)
Contact forms and newsletter
Phone and WhatsApp support
Commercial relationships and partnerships

2. Controller and Data Protection Officer

Data Controller

Company Name: Primavera IT Ltda.
CNPJ: 19.767.526/0001-20
Address: Rua Santa Catarina, N˚428, Sala 13, Água Verde, Curitiba – PR, CEP 80620-100
Email: contato@primaverait.com
Phone: +55 (41) 99145-8636

Data Protection Officer (DPO)

For specific data protection questions, you can contact our Data Protection Officer:

Name: Suporte Primavera IT
Email: dpo@primaverait.com
Phone: +55 (41) 99145-8636

3. Types of Data Collected

We collect different types of personal data depending on your interaction with us:

4. Processing Purposes

We use your personal data for the following specific purposes:

Commercial Communication

Respond to your requests, send commercial proposals and maintain relationships for business opportunities.

Service Provision

Execute software development contracts, consulting and other contracted services.

Analysis and Improvement

Analyze website usage, improve our services and personalize user experience.

Legal Compliance

Meet legal, fiscal and regulatory obligations applicable to our business.

Educational Marketing

Send newsletters, insights and educational content about technology and innovation.

Security

Protect our systems, prevent fraud and ensure information security.

5. Legal Basis for Processing

The processing of your personal data is based on the following legal hypotheses:

Contract Execution

To execute service provision contracts or to implement pre-contractual measures requested by the data subject.

Art. 7º, IV - LGPD

Art. 6º, (b) - GDPR

Legitimate Interest

To serve our legitimate commercial interests, provided that the rights and freedoms of the data subject do not prevail.

Art. 7º, IX - LGPD

Art. 6º, (f) - GDPR

Legal Obligation Compliance

To comply with legal obligations, such as tax and regulatory requirements.

Art. 7º, II - LGPD

Art. 6º, (c) - GDPR

Consent

When you provide free, informed and specific consent for determined purposes, such as newsletter.

Art. 7º, I - LGPD

Art. 6º, (a) - GDPR

6. Data Sharing

Primavera IT may share your personal data in the following situations:

Service Providers
Hosting services (AWS, Google Cloud), email marketing and data analysis
Competent Authorities
When required by law or court order
Commercial Partners
With your express consent for joint proposals

7. International Transfer

Some of our service providers may be located outside Brazil:

United States

Google Cloud, AWS

Recognized Adequacy

European Union

Various providers

Adequate Level

8. Retention Period

We keep your data for the time necessary to fulfill the described purposes:

Contractual Data

According to Civil Code and applicable legislation

5 years

Commercial Proposals

For opportunity tracking

2 years

Navigation Data

For analysis and website improvements

1 year

9. Data Subject Rights

We implement technical and organizational measures to protect your data:

Encryption

TLS 1.3 for transmission and AES-256 for storage

Access Control

Multi-factor authentication and least privilege principle

Secure Backup

Encrypted backups with controlled retention

Monitoring

Audit logs and anomaly detection

10. Security Measures

We use cookies and similar technologies to improve your experience:

12. Policy Changes

This Privacy Policy may be updated periodically to reflect:

Changes in applicable legislation
Improvements to our services
New security measures
User feedback

How We Communicate Changes

1. Notification

Email to registered users 30 days in advance

2. Publication

Update of this page highlighting the changes

3. Effective Date

New policy takes effect on the specified date

13. Contact and Ombudsman

For questions, requests or complaints related to personal data processing, contact us:

Data Protection Officer (DPO)

dpo[at]primaverait.com

+55 (41) 99145-8636

General Support

contato[at]primaverait.com

+55 (41) 98850-9810